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IT DEPARTMENT + AV INTEGRATOR = WINNING!
The age-old saying goes, “The customer’s always right.” By listening to the voice of the customer, commercial integrators can pinpoint exactly what the market desires in terms of technology, services, customer care and more. This session will take a unique look at the VOC from the perspective of IT directors who influence and approve AV investments. What do they look for in their AV integrator? What level of integration do they seek with their IT systems, infrastructure and service providers? How do you win and retain their business? We’ll cover all this and more.
Above is an excerpt from Total Tech Summit YouTube Video
ZIO principal, Peter Shipp was very fortunate to have the opportunity to be a panelist for the Total Tech Summit along with Andrew Mercantini - Director of IT, Ravago Americas. Peter and the team at ZIO worked hand in hand with Andrew on a full integration project at Ravago. The AV solutions are unique and the ROI is phenomenal. The full recording in below as well as links to highlights from the panel.
More videos from the Total Tech Summit panel
Total Tech Summit panelists include
Tom LeBlanc – Editor-in-Chief, Commercial Integrator Magazine
Peter Shipp – Principal, Technology, ZIO
Andrew Mercantini – Director of IT, Ravago Americas